About Us

McCall’s Air Conditioning and Heating is a family-owned and operated HVAC business proudly serving the Scottsdale, Tempe, Gilbert, Chandler, Mesa, and Phoenix areas since 2004. We are a licensed (200740), bonded, and insured Arizona HVAC contractor and an accredited Better Business Bureau company.

At McCall’s, we prioritize creating the Gold Standard Experience for all our customers. We are a mission driven and values orientated company which guide every interaction that we have with both our customers and vendors. We work, not just until our customers are satisfied, but until they are elated to share their service experience with their closest neighbors, family, and friends.

Many of our customers trust us for our professional air conditioning services and are so pleased with our work that they recommend us to their neighbors, friends, and family. Our business thrives on referrals and strong relationships with our clients. We extend our gratitude to those who refer others to us and appreciate the opportunity to serve new customers.

Our primary focus is on high-efficiency air conditioning installation, repair, and maintenance for all brands of HVAC equipment. We also specialize in airflow, indoor air quality, and home energy analysis. Additionally, we offer a service division dedicated to new homes through our annual HVAC maintenance agreements.

Purpose:

Creating the Gold Standard Customer Experience

Mission:

At McCall's, we are dedicated to delivering an exceptional customer experience. We take pride in the trust our customers place in us, as reflected in their 5-star reviews and referrals to their closest relationships. We foster trust through honesty, professionalism, and clear communication, educating homeowners to become more knowledgeable stewards of their homes. By investing in the continuous development of our team, both personally and professionally, we ensure our employees grow into the best HVAC professionals and individuals they can be. Every service we provide is built on a foundation of integrity, craftsmanship, and a commitment to exceed expectations.

Values: Representing our Personal POWER

Professional Pride - We demonstrate our professionalism through our accountability, responsibility, and reliability in all interactions with customers and their homes. This comes through our communication before, during, and after our work and pride ourselves in the standards we set ourselves too, whether the customer sees the results or not.
Optimistic Attitude - A proactive and positive mindset that embraces challenges as opportunities for growth. An optimistic attitude promotes collaboration, creativity, and the belief that positive outcomes are achievable, ultimately enhancing the overall work environment and customer experience.
Work with Integrity - how do you live your life when no one is watching? At McCall's, we stand our tallest where there is no one around and no one to give us praise
Expertise in our Field- Our employees prioritize technical expertise to ensure their efficiency in the field and the best ability to serve the customers. We are able to communicate our knowledge clearly to our customers to maintain a line of trust and ensure they are knowledgeable about their home system
Relations with Customers & Vendors - we aim to create the best customer experience in the HVAC industry. We do this by striving to keep the customer at the focus of everything we do and ensure their 100% satisfaction. Our relationships with our vendors allow us to offer the best possible pricing and service to our customers.